Returns & Exchanges

We want you to be completely satisfied with your Davines purchase; therefore, we offer a 30-day return policy for products in their original, unopened condition. If your hair care ritual isn't a perfect match, our customer service team is here to assist with a seamless return process.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Pack Your Items

  Carefully place the unused products in their original packaging, ensuring they are secure to prevent damage during transit.

• 3.
  Attach Shipping Label

  Download and print your prepaid return shipping label from the portal and affix it clearly to the outside of your package.

• 4.
  Receive Your Refund

  Once our warehouse receives and inspects your return, a refund will be issued to your original payment method within 7-10 business days.